Privacy Policy

CONXT AI ("CONXT AI", "we", "us" or "our") respects your privacy and is committed to handling personal data responsibly and in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong ("PDPO").

This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us or submit a request for a workflow review.

1. Personal Data We Collect

We may collect personal data that you voluntarily provide to us through our website or when communicating with us, including:

• your name;
• email address and other contact details;
• company or organisation name;
• information about your role or business;
• information you provide about your workflows, operational challenges or potential automation needs; and
• any other information you choose to include in your enquiry.

Please avoid submitting passwords, account credentials, sensitive personal information, or confidential information belonging to another person or organisation unless specifically requested and appropriate.

We do not currently use our website for behavioural advertising or advertising-based tracking.

2. How We Use Your Information

We may use the information you provide to:

• respond to your enquiry;
• assess your workflow or automation requirements;
• determine whether CONXT AI's services may be suitable for your business;
• communicate with you about a potential project or engagement;
• prepare for meetings, proposals or consultations you request;
• improve our services and business operations;
• maintain appropriate business and communication records; and
• comply with applicable legal or regulatory requirements.

We will not use personal data for purposes unrelated to those described above without obtaining appropriate consent where required.

3. Providing Your Information

Providing personal data through our website is voluntary.

However, if you do not provide sufficient contact information or information about your enquiry, we may be unable to respond to you, assess your request or provide the requested workflow review.

4. Disclosure of Personal Data

We do not sell or rent your personal data.

Where reasonably necessary, personal data may be disclosed to:

• employees, consultants or authorised representatives of CONXT AI who need the information to handle your enquiry;
• service providers that support our website, email, data storage or business operations;
• professional advisers where reasonably necessary; or
• governmental, regulatory, law-enforcement or other authorities where disclosure is required or permitted by law.

Service providers are only given access to information reasonably necessary for the services they provide.

5. Third-Party Service Providers

Our website, email and other business systems may be operated using third-party technology and service providers.

Where such providers process information on our behalf, information may be stored or processed in jurisdictions outside Hong Kong depending on the location and infrastructure of the relevant provider.

We take reasonable and practicable steps appropriate to the circumstances to protect personal data entrusted to service providers.

6. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, evaluating potential engagements, maintaining appropriate business records, resolving disputes and complying with legal obligations.

When personal data is no longer reasonably required, we will take practicable steps to delete, anonymise or otherwise securely dispose of it.

7. Data Security

We take reasonably practicable measures to protect personal data against unauthorised or accidental access, processing, loss, alteration, disclosure, erasure or use.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Direct Marketing

We do not use personal data submitted through our website for direct marketing without obtaining any consent required under applicable law.

You may ask us to stop sending marketing communications at any time.

9. Access and Correction

Under the PDPO, you may have the right to request access to personal data we hold about you and to request correction of inaccurate personal data.

Requests relating to access, correction or our handling of personal data may be sent to:

CONXT AI
Email: info@conxtai.com

We may take reasonable steps to verify your identity before processing a request.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of third-party websites. You should review the privacy policies of those services before providing personal information to them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices or applicable requirements.

The updated version will be published on this page with a revised "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or how CONXT AI handles personal data, please contact:

CONXT AI Limited

Email: info@conxtai.com